SMART Response System

Introduction to SMART Response System. Created by Matrix Academy Trust alongside West Midlands Police.

Matrix Academy Trust is committed to ensuring the safety and security of every pupil, staff member, and visitor across its schools. To achieve this, we have implemented the SMART Response system—a structured, efficient, and adaptable approach to managing emergencies and maintaining a secure school environment. SMART Response is designed to provide clear guidance during critical incidents, ensuring swift and effective action tailored to the specific needs of each situation. The system integrates predefined levels of response, ranging from routine safety measures to full-scale lockdown protocols, ensuring that all staff members understand their roles and responsibilities in any scenario.

The development of SMART Response reflects our proactive approach to safeguarding. We worked in close collaboration with West Midlands Police, drawing on their expertise to ensure the system aligns with best practices in crisis management. This partnership allowed us to incorporate realistic scenarios and practical solutions, making SMART Response robust and dependable.

In addition to implementing the system across our Trust, we have extended our expertise to schools across the Midlands through CPD (Continuing Professional Development) sessions. These sessions provide school leaders and staff with the tools to adopt and customise SMART Response within their own settings, promoting a culture of safety and preparedness throughout the region.